GOVERNOR KATHY HOCHUL ANNOUNCES $10 MILLION PARTNERSHIP TO ASSIST DIRECT SUPPORT WORKERS

8/15/2022

Three-year Agreement with National Alliance for Direct Support Professionals to Expand Opportunities; Professionalize Workforce

Partnership to Help Address Ongoing Worker Shortages in the Developmental Disabilities Field

Governor Kathy Hochul today announced that the New York State Office for People With Developmental Disabilities has entered into a $10 million partnership with the National Alliance for Direct Support Professionals to expand opportunities for professional credentialing for direct support professionals in the developmental disabilities field throughout New York State. The three-year agreement will help professionalize the direct support professional workforce and address worker shortages.

“Workforce shortages are putting a tremendous strain on our dedicated direct service professionals, and in response New York is taking action to provide career advancement and growth opportunities in this crucial field,” Governor Hochul said. “This $10 million partnership to expand credentialing will prove critical in providing support for training, education and expanded recruitment and retention efforts – an important step in meeting the needs of New Yorkers with developmental disabilities.”

OPWDD’s partnership with the National Alliance will provide access to three levels of direct support professionals credentialing and its frontline supervisor certification through participation in its E-Badge Academy. The project is supported by federal funds OPWDD is receiving through the American Rescue Plan Act of 2021.

The National Alliance credential is competency-based and modeled on the Centers for Medicaid and Medicare Services’ Direct Service Workforce Core Competencies and the National Alliance Code of Ethics.

Founded in 1996, the National Alliance for Direct Support Professionals’ mission is to enhance the quality of support provided to people with disabilities through the provision of products, services and certifications which elevate the status of direct support workers. The organization strongly promotes recognition and identity of direct support professionals to spur meaningful public policy investments, while also advancing the knowledge, skills, and values of this occupation.

In the coming weeks, the National Alliance will release a request for proposals for eligible home and community-based service provider organizations to participate in the grant and claim seats in the E-badge Academy for staff. The National Alliance will provide credentialing or certification for about 2,442 direct service professionals and frontline supervisors over the length of the three-year contract.

The project will provide bonuses for participating direct service professionals. In addition, the project will reimburse employers for training hours undertaken by their staff.

Office for People with Developmental Disabilities Commissioner Kerri Neifeld said, “Expanding access to this industry-recognized credential will improve the competence and skills of our workforce and ultimately increase retention rates. It will provide our dedicated frontline staff who have been working tirelessly to meet the needs of New Yorkers with developmental disabilities under tremendous pressure the professional advancement and career opportunities they so well deserve. And, most importantly, it will help to ensure that thousands of New Yorkers those who need caring, expert direct service professionals to show up every day ready to meet their needs will receive the services they need to pursue their personal best and live their most fulfilling lives.”

Representative Kathleen Rice said, “Direct Support Professionals provide critical patient care and allow the most vulnerable New Yorkers to live independent, meaningful lives, but rarely do they receive pay, benefits, or training commensurate with the importance of their work. In Congress, I lead the Recognizing the Role of Direct Support Professionals Act to help the federal government understand and address the needs of this workforce, and I’m grateful for Governor Hochul’s actions to expand career opportunities for DSPs and reduce the shortage of homecare workers in New York.”

State Senator John W. Mannion said, “Direct Support Professionals need our support because the workforce crisis is having a profound impact on the ability to deliver services and necessary care. Expanding training and credentialing will allow DSPs the ability to advance professionally while helping to recruit and retain more compassionate New Yorkers into the care economy. This is an important step towards providing some relief for our overwhelmed and unfairly burdened DSPs. Governor Hochul has been a partner in addressing the workforce crisis and I look forward to working together to deliver additional solutions to this long standing problem.”

National Alliance for Direct Support Professionals President and Chief Executive Officer Joseph MacBeth said, “We are proud to be working with OPWDD and the New York provider community in demonstrating the value of direct support professional credentialing by providing access to the E-Badge Academy for nearly 2500 direct service professionals and frontline supervisors. The workforce crisis is a long-standing and complex issue that requires interventions in many areas. Recognizing the demonstration of skills and providing financial incentives for high-performing direct support professionals and frontline supervisors is an important first step to being recognized as a profession.”

New York Alliance for Inclusion and Innovation President & CEO Michael Seereiter said, “The NY Alliance for Inclusion and Innovation applauds the National Alliance for Direct Support Professionals in working together with OPWDD to administer a rigorous credentialing program for direct support professionals that will allow direct service professionals to advance their knowledge, values, and skills by obtaining certification. It offers a path to a career ladder and aides in addressing the DSP workforce shortage in addition to supporting DSPs to continue providing quality supports and services for individuals with intellectual and developmental disabilities.”

This initiative is part of a greater effort to enhance, improve and transform key aspects of the OPWDD service system using COVID-19 relief funds awarded by the federal CMS. These funds are targeted to specific activities across a wide range of OPWDD programs and provide a timely opportunity to address critical challenges. OPWDD’s plans for all of its ARPA funds can be found at: https://opwdd.ny.gov/american-rescue-plan-act-arpa.

Final Budget Includes Significant Investment In I/DD Field

April 8, 2022

From The ARC New York

The Governor and Legislature reached agreement on the New York State budget late last night, after extensive negotiations. This afternoon, the Senate and Assembly passed the Health and Mental Hygiene budget bill (A9007C/S8007C), which outlines the specific funding for our field, and realizes many of our initial advocacy priorities

The Enacted Budget includes a 5.4% cost-of-living adjustment (COLA), expanded eligibility of the Statewide Health Care Transformation Program (SHCFTP) to include community-based I/DD providers, and changes in language so our clinical staff can access the Nurses Across New York (NANY) loan repayment program. Yesterday, Governor Hochul mentioned an agreement to include $1.2 billion in bonuses for essential healthcare workers. This is the same amount appropriated in her Executive Budget, which included bonuses of up to $3,000 for Direct Support Professionals. We expect language outlining the direct care workforce retention bonuses will be released later today.

The final budget reflects and expands on the significant investment originally outlined in the Executive Budget. This is by far the largest investment New York state has made in the I/DD field in over a decade. Following the release of the one-house bills, we shifted our ask to support the Assembly proposal to forgo workforce bonuses in favor of an 11% COLA, which we saw as the most straightforward and effective way to allocate the funds committed in all budget proposals. Although we did not achieve the 11% COLA as proposed in the Assembly one-house bill, we were successful with our initial request – and in securing recognition of the crisis we are facing and the need for substantial investment in the I/DD field.

This success is due in no small part to the ardent advocacy from The Arc New York family. Since last summer, we have held rallies, garnered media attention, engaged with our legislators, and sent more than 17,000 letters calling for significant and sustained investment in essential supports and services for New Yorkers with I/DD. Our voices have finally been heard.

With this budget, the Hochul administration and the legislature have demonstrated a commitment to the voluntary provider sector, our direct care workforce, and the individuals and families we support. These investments are only the start of a much larger conversation about how to adequately fund equitable wages for our dedicated workforce, and ensure sustained investment the New York’s system supports and services. Our fight isn’t over, but the landscape has shifted, and we will continue to raise our voices together to achieve lasting support and solutions.

We will continue to advocate for a DSP Tax credit, which was not included in any of the proposed budget. The Education, Labor and Family Assistance (ELFA) Article VII budget bill and Aid to Localities, Capital Projects, and State Operations appropriation bills have yet to be introduced. We will provide necessary updates as bills are introduced and budget language is analyzed.

On behalf of The Arc New York, we thank each of you for your advocacy and your tireless contributions toward realizing our shared mission to provide New Yorkers with disabilities the ordinary and extraordinary opportunities of life!

NYDA Lawsuit Successful

In a State of New York Supreme Court stipulation of dismissal without prejudice agreement reached between NYDA providers and NYS, the State has agreed to not retroactively implement their proposed IRA and day hab rate reductions which were scheduled to take place in 2020 (and moved to 2021). These reductions included the elimination of the IRA occupancy factor, the reduction in the number of IRA therapy days, and the reduction of retainer and therapy day hab payments.

The State has also agreed to file an amended Appendix K if needed to propose a delay to those provisions until six months after the end of the federal public health emergency declared by the DHHS.

Should CMS not approve the Appendix K amendment, the State has also agreed to not retroactively recoup any funds from providers as it relates to these proposed reductions for the period of time in which the rate cuts were not implemented.

This is at least a temporary win for the providers but they could face these reductions in the future as indicated above.

Hospital Visitation Guidance

With the uptick in Covid-19 cases and the upcoming flu season, ENYDDA wanted to make sure all of our members had access to the current OPWDD guidelines regarding visitation during the hospitalization of any one with developmental disabilities. Below is the link to OPWDD’s guidance that was issued on 6/7/21 and remains in effect currently.

OPWDD Announces Federal Approval

OPWDD Announces Federal Approval of New Changes to Appendix K
November 18, 2021

Essential Investments In Direct Support Workforce Coming Soon

Dear Friends and Colleagues,

The Office for People With Developmental Disabilities (OPWDD) is pleased to announce federal approval of new changes to the OPWDD Appendix K which will allow for essential investments in the direct support workforce of our service providers. OPWDD is making these needed investments to help immediately address the workforce shortage our service system currently faces.

The new investments include:

COVID-19 Workforce Performance Incentives

Workforce Longevity and Retention Bonuses

COVID-19 Vaccination Incentive Payments

The Appendix K is a set of changes applied to the OPWDD Comprehensive Home and Community-Based Services (HCBS) Waiver to address COVID-19. Federal approval is an important step in providing the workforce investments included in the NYS American Rescue Plan Act Spending Plan and will allow OPWDD to begin distribution of financial resources to provide relief to Direct Support Professionals and Family Care providers.

OPWDD will begin implementing these provisions immediately by providing additional information to provider agencies and fiscal intermediaries (for the incentives and bonuses to be distributed to self-directed staff).  OPWDD will ask providers to complete a survey about their DSP workforce so that appropriate Workforce Performance and Vaccination incentives can be calculated. We will also ask providers to complete an attestation that the funds will be used as intended for DSPs and Family Care providers. Longevity Bonus payments will begin to be paid out following the return of a completed attestation; the Retention Bonus payment will be paid later this state fiscal year. Providers are being asked to work quickly to return the necessary information to OPWDD. We expect to be able to release the Incentive Payments in early 2022 provided that we have all the necessary information to do so.

An informational webinar will be held following the Thanksgiving holiday to help inform people further about the payment process. Details will follow next week.

Thank you for your continued advocacy.  We look forward to making these and other important investments in Direct Support Professionals to help resolve the current workforce shortage.

Sincerely,

Kerri E. Neifeld
Acting Commissioner

At this time, these disbursements are only available to family care providers and direct support workers who are employed by voluntary service providers, including staff who deliver services under the self-direction program. Discussions are ongoing regarding state employed direct support workers.

Letter to Commissioner Neifeld

November 14, 2021
Dear Commissioner Neifeld,
ENYDDA is an independent, all-volunteer organization of parents, families and self-advocates for intellectually and/or developmentally disabled individuals from across the Capitol Region. Our families and their loved ones represent the full spectrum of those with intellectual and developmental disabilities (IDD), from those who are largely independent and self-sufficient, to the profoundly disabled requiring full care 24/7, and everyone in between, encompassing myriad diverse conditions, causes, complexities and care. Our sole mission is to educate and inform policy makers, the media and the public on issues impacting our loved ones. ENYDDA receives no government or service-provider money; its activities are entirely self-supported.
We would like to extend an enthusiastic welcome to you, our new commissioner. As you undertake this awesome responsibility, we want to take the opportunity to share some thoughts with you.
As you well know from your time in chamber, the system is challenged as never before. Some of the issues that we know you will have to deal with are:
 Managed Care – ENYDDA does not support the transition of Long Term Services and Supports (LTSS) to managed care regardless of whether or not the Managed Care Organizations are provider led. However, even those who support managed care must recognize that we have to stabilize the system before we impose a change that will require all providers to invest their time and resources into navigating a new managed care system rather than invest in providing services.
 The Workforce Crisis – ENYDDA and our fellow advocacy groups are grateful that the need to invest in the workforce is recognized. We support the use of eFMAP funds to increase wages and we are pleased to see the that a continued investment is being discussed in the legislature. Still, money alone won’t solve the workforce crisis. There is already a tsunami of unmet and under met needs and demographics assure us that these needs will only grow for the foreseeable future. We must innovate. We must use the workforce more effectively and efficiently.
 High Needs Individuals – Serving those with the highest needs remains an extraordinary challenge. Efforts to modify residential reimbursement rates that are based on acuity must continue to move forward. There are many reasons why NYS has failed in these efforts. For the last ten years little has been done in this and so many other areas as the promise to solve all problems with managed care ruled the day. We need to understand how to better serve those with high needs.

 Expanding Residential Opportunities – We are not going to solve our current and future residential needs unless we expand the choices of services and supports. We must try and retry other models of residential supports to increase residential choices and services.
 Self-Direction – With over 20,000 consumers using self-directed services, we must take a hard look at the weaknesses in our current self-direction model. Until we can answer the question – ‘How does my child’s self-directed program continue after I’m gone?’, self-direction is a temporary solution for many.
The above is only a short sampling of the issues that you will face. What is the future of State Services? What should be the future of IBR? How can OPWDD work more effectively with other agencies? How can services be better coordinated between OPWDD and SED? How does OPWDD empower providers to be more efficient and effective? What is the appropriate role for the CCOs? And on, and on, and on…….
So we’d like to offer a few words of encouragement and advice.
 Be Our Champion – The individuals and families that OPWDD serves will be your greatest source of support if you are ours. In chamber, you had to balance the needs of the many populations you served against the aims and objectives of the governor’s office. At OPWDD you need to be our voice competing with all of the other well-deserving interests.
 Be Transparent – The complexities of OPWDD are extraordinary and it’s understandable that you would want to keep your head down, roll up your sleeves and get to work. But the uncertainty we face is exacerbated by the black box that is CAS; the changing service authorization; the introduction of utilization review; the unseen algorithm. We know we are facing difficult times and we want to be part of the solution but it’s hard to help when you’re kept in the dark.
 Have High Expectations – NYS used to be a leader in providing services to those with I/DD and can be again.
 Let Us Help You – In spite of the long history of committees, panels, work-groups, public hearings and comment periods, family and self-advocates often feel that they are merely used as window dressing. You are awash in a sea of experts, both internal and external, with established institutions and agendas whose voices are amplified by paid lobbyists and P.R. firms. We understand that the diversity of opinions and approaches that you will find the in advocacy community can be frustrating, but we are in transformational times, and our families and self-advocates are here to help.
Yours respectfully,
ENYDDA Steering Committee
The Eastern New York Developmental Disabilities Advocates (ENYDDA, or “any day”) is an independent, nonpartisan, all-volunteer organization of parents, families and developmentally disabled individuals in the greater Capitol Region and eastern upstate New York. Our mission is to educate and inform policy makers, the media and the public on issues impacting our disabled children and loved ones. ENYDDA receives no government or service provider money; its activities are entirely self-supported.