
Dear Friends and Colleagues,
In keeping with the goals outlined in our 2023-2027 Strategic Plan, I am pleased to announce the launch of our Care Coordination Program Evaluation, one of several evaluations being conducted to identify opportunities for improvement and to respond to concerns raised by our stakeholders.
OPWDD is partnering with the American Institutes for Research® (AIR) to evaluate the effectiveness of Care Coordination practices. AIR was chosen through a competitive procurement process based on the strength of their application and their extensive experience conducting similar program evaluations for other state and federal entities, organizations, and agencies.
The evaluation will include a review of current procedures, identification of opportunities to streamline processes, research on promising practices, and submission of recommendations to improve the quality of care-managers and the care management model. It will also include opportunities for stakeholders to share their experiences and stories engaging CCO’s.
More information on the progress of the evaluation and opportunities to engage will be shared throughout the duration of the project as part of our ongoing strategic plan updates. In the meantime, if you would like to provide feedback, you can email ARPA.Inquiry@opwdd.ny.gov.
I encourage you to follow along, participate, and to share your thoughts with AIR and OPWDD in the coming months, as we work together to reach health and quality-of-life outcomes.
Sincerely,
Kerri E. Neifeld
Commissioner




HCBS Settings Rules are set to begin on March 17, 2023
